Business Communication

Business Communication

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Question-> The ________ number is essential to make entry in the register.
Answer -> Outward
 
Question-> There is no perfect communication free of all barriers
Answer -> True

Question-> The activities included in written communication are
Answer -> Business Letters , Reports , Notices

Question-> What should go together ?
Answer -> Gesture and speech

Question-> Advertising material is
Answer -> Leaflets , Brochures , Pamphlets

Question-> Which kind of attitude lets you see limitless opportunities around you?
Answer -> Positive mental attitude , Determination to overcome failure

Question-> This makes communication difficult
Answer -> One party talks and the other listens , One party gets angry , One party keeps focus on themselves
 
Question-> ________ is doing yesterday's work today
Answer -> Procrastination


Question->  House journals
Answer ->  It’s a private circulation in the organisation , It contains details regarding achievements of staff , It contains details about achievement of company's future projects etc

Question-> One of the most important characteristic of successful manager is that of
Answer ->  Vision

Question-> Before starting any activity following must be thought in advance
Answer -> Objectives , Alternatives , Costs involved

Question-> The various occasions of presentations are
Answer ->  Training session , Conference , Presenation of new business plans

Question-> Whatever we feel deep within ourselves is immediately reflected in the ________
Answer -> Face

Question-> Which statement applies to a "Message" ?
Answer -> The reply sent by the communicatee


Question-> Argument means
Answer -> Forcing your view point on others , Forceful attempt to change other's point of view

Question-> Written communication is a direct communication.
Answer ->  False

Question-> Most of what we experience emotionally is a result of the way we
Answer -> Think

Question-> Inside address contains
Answer -> Name,address,tel no of the receiver of the letter , The address which is put on the envelope

Question-> Objectives of the letter can be known in one glance by reading the
Answer -> Subject

Question-> This consists of the name and address of the person to whom the letter is being sent.
Answer -> Inside address

Question-> In order to realise new things one should
Answer -> Be willing to do new things , Look for ideas , Be observant 

Question->
________ of the letter consists of main message.
Answer -> Body
 
Question-> Physical movement of arms, legs etc are known as ________
Answer -> Gestures
 
Question-> Telesales is generating and qualifying new leads for closure by another sales channel.
Answer -> False

Question-> Many speakers write and learn entire speeches in ________ type of presentation
Answer -> Memorize

Question->
Printing of house journal responsibility generally lies with the
Answer -> Human resource department

 Question-> When stress becomes________ it is harmful
Answer -> Strain

 
Question-> Goals force us to plan ahead
Answer -> True
 
Question-> In less literal terms Vision is the ability to
Answer -> Read between the lines , See opportunity

Question-> These are the print material
Answer -> Direct mailers , Catalogues , Folders

Question-> Goals help us to ________
Answer -> Communicate

Question-> People who do not have dreams of their own will see your vision as
Answer -> Impossibility
 
Question-> By trying to identify potential problems at the onset, it becomes possible to prevent many more in near future
Answer -> True

Question-> Working away from home makes it easier to focus on our job
Answer -> True

Question-> The pattern of busines letter is called
Answer -> Layout

Question-> The most important difference between two competitors dealing with the same product is the way they treat their
Answer -> Employees

Question-> Successful people realise the value of
Answer -> Time Management
 
Question-> In business organisations barriers arise because of is setup
Answer -> True
 
Question-> The concept of achieving success begins with ________ mental attitude
Answer -> Positive

 
Question-> The largest single cost in most businesses is ________.
Answer -> People

Question-> Man always tries to justify himself that means he is
Answer -> Defensive

Question-> A head drawn too far backwards or stiffly held straight up indicates
Answer -> Pride , Haughtiness

Question-> Body of the letter consists of
Answer -> Main message
 
Question-> Advertising materials like leaflets,giveaways,labels are included in house journals.
Answer -> False